Proudly Serving Le Roy, Avon, & the Surrounding Communities

Your Trusted Partner in Plumbing and HVAC Solutions

Shepard & Cole, Inc. (previously Bob Shepard and Family Plumbing and Heating, LLC) has been serving your local plumbing and HVAC needs since 1982.  On May 1st, 2022, Brian and Amanda Cole purchased the HVAC, plumbing and mechanical business from Robert Shepard.  It has been our primary goal to maintain the quality of workmanship, attention to detail, customer care, and professionalism that our customers have come to expect.

Competitive Pricing

your trusted partner for reliability and affordability

42 Years of Experience

trust us to deliver expert solutions and unparalleled service

Licensed & Insured

Rest assured with our licensed and insured team

What We Offer

From routine maintenance to emergency repairs, we’re here to keep your systems running smoothly year

Heating & Air Conditioning

Whether you're facing a sudden breakdown or looking to upgrade, trust us to provide expert solutions with a focus on quality.


Whether you're facing a sudden breakdown or looking to upgrade, trust us to provide expert solutions with a focus on quality.


Whether you're facing a sudden breakdown or looking to upgrade, trust us to provide expert solutions with a focus on quality.

Transformation in Action:

Some of Our Work

Each project reflects our commitment to excellence and client satisfaction

See What People Are Saying

Experience the breadth of our services as we extend our expertise to clients far and wide


I just had Shepard and Cole install a new air sourced heat pump/propane backup furnace in my home. Their attention to detail and quality of work is second to none. From the smallest plumbing repair to large heating cooling systems, as in a 1500 cow dairy, their quality of work is the same. They have a well known reputation and are highly recommended.

John Huenemoerder

Pavillion, NY


Two words come to mind when I think of the system Shepard & Cole installed in my house, quality and craftsmanship. Both Brian and Bob are highly qualified. Their knowledge of the entire system is superior to others in the business. I would highly recommend Shepard & Cole and would not hesitate to use them again should the need arise. 

Chuck Faisst

Avon, NY


Our company, M&T Trucking, Inc., located in Pavilion, NY has been a loyal customer to Shepard & Cole for many years.  We were a customer of Bob Shepard Heating & Plumbing until they merged and became Shepard & Cole, Inc.  We have had excellent service throughout the years and give the company an A+ rating for service.  Our company has been in very desperate situations and Shepard & Cole has always given the best possible service available.  We would highly recommend Shepard & Cole for your service needs. 

Mark & Tracie Cole

Owners, M&T Trucking, Inc.


Bob Shepard and now Brian Cole have been my plumbers for over 40 years.  They use quality products, quality materials, and do quality work.  The best thing about them is when I have an emergency they come.  Years ago, I returned from a trip late on a Saturday afternoon and discovered that I had no water.  On Sunday Bob replaced the well pump, repositioned the pump in the well, and I have had water ever since.

Susan Collier

Le Roy, NY


I have worked with Brian for a number of years and value his knowledge, input, and expertise.  Brian has a wonderful knack for problem solving and working through challenging situations. I plan to continue to call upon him to utilize his skill set with my business moving forward.

Matthew Lamb

Lamb Farms, LLC
Oakfield, NY


My thanks to Shepard & Cole for quality work on our home renovation/expansion project. Yup this one was more than any of us expected, thanks to you for helping us through it. With its completion  everything has balanced very well. Hot water in shorter time, even heating and cooling and better drain flow. A nice tidy  basement with improved head room and access to appliances. Even straightened out a support post  installed wrong that I have looked at for the past 25 years. Forward thinking and planning is widely used by these men. Clean, neat, and tidy work in all aspects.  Drainage, waste water, fresh water, duct work, electric, foundation work, furnace and a heat pump just a short list of all the tasks performed on this job. Best part is just one contractor so makes for easy coordination  and  efficient project. Great job men!

Dean Davis

Davis Trailer World
Pavilion, NY